Case Study: Telco Audits Save $$$ Thousands
Organisations Paying Too Much
Many organisations have staff using more than one form of communication device or services they don't use, costing them money for each connection.
We’ve helped several clients save significant money through a review of their telecommunications use:
They may be paying for multiple devices or connections for staff, where one would do
They may be on the wrong service with their provider
Their business needs have changed.
The case studies below is a summary of work completed. If you are interested in finding out more get in touch - email Kerry.McFetridge@edgeconsulting.nz
Are you interested to find out where you are likely to make savings? We've put together a short score card that identifies areas to focus on and provides practical suggestions to improve.
Large Retailer
The Client
A large food retailer
They have 500+ staff in their head office, a distribution centre and circa 50 remote stores
Telephony is an important part of their business – both comms internally and with suppliers and customers
With a mix of cloud and legacy telephony and changes in the way calls were managed they needed to review their telephony service mix and reassess their capacity requirements based on changing calling profiles
The closure of analogue services was also a driver to review their requirements and invoicing
Over time they had many changes to retail outlets, staff and needs; as well as the telco services themselves had been updated
They wanted a review to help them:
Identify significant cost savings
Clarify their existing services and costs
Ensure their services /contract and charges aligned
Recommend alternative solutions
They wanted an independent third party who knew the industry and market and were confident in understanding the invoicing and the services being consumed
What We Did
Edge Consulting was engaged to complete a telco audit which included reviewing invoices and identifying services no longer used
Outcome
This client was able to make a saving of $3,000/month; $36,000 per year
Can You Save $$$ On Your Telco Bill?
If you think your organisation might be paying for services it doesn’t need; or are looking to upgrade your telco, then get in touch. Take our Telco ScoreCard to see where you should start your investigation
The Edge team have spent years working in the New Zealand telecommunications industry. Use our experience to access the opportunity to reduce and/or consolidate your telecoms services. We consider your:
Current platform
Service duplication
Confidence in your bill and supplier relationship.
Telco Audit – take our Telco Audit and find out for yourself
How can we help?
Let’s discuss your project requirements. We’d love to hear from you.