Delivery Services
Plans only matter if the benefits are delivered
Our independent delivery team makes sure they do. We provide project and programme management, portfolio oversight, and procurement support — from business case through to vendor selection, to go-live — so change is well-governed, risks are reduced, and outcomes and benefits are delivered as promised
Focus on Outcomes. Independent Advice. Better Decisions.
At Edge Consulting, we help organisations across New Zealand make confident, informed decisions. We provide independent, vendor-neutral advice that puts your outcomes first and support delivery services including:
Project and Programme Management
Projects are often complex, high-stakes initiatives that require more than just coordination—they demand strategic oversight that delivers real business outcomes. At Edge Consulting, we specialise in outcome-driven project management for procurement initiatives, ensuring your organisation achieves the benefits of its investment faster, with less risk and disruption. Whether you're rolling out new systems, upgrading infrastructure, or implementing supplier solutions, our independent project managers bring clarity, structure, and momentum to your implementation journey. We don’t just manage tasks—we deliver results.
Procurement services
Unified Communications – Microsoft Teams, Zoom, and other collaboration platforms
Software-Defined WANs (SD-WANs) – for flexible, scalable networking, including connectivity
Contact Centre Solutions – including transitions and upgrades
Cloud Services – including migration and transition support
Hardware – laptops, printers, WiFi, and peripheral
Managed Services & IT Partners – networking, help desk, support, and specialist services.
If Any of These Sound Familiar, it’s Time to Talk:
Your needs have changed – but you don’t have clear requirements
You haven’t gone to market in years – and are tempted to re-contract with a supplier
You’ve had the same supplier for a long time – and wonder if they are the best partner to meet your changing business
You want better responses – not just the same names with the same offers.
Suppliers won’t invest in a tender they think they can’t win. We help you run a process that attracts quality responses and delivers real options.
Contact Kerry McFetridge
+64 21 436 550
Kerry.McFetridge@edgeconsulting.nz
Delivery Services:
Project Delivery Management: How does it work?
Our approach begins with understanding your desired outcomes. From there, we tailor a project management engagement that aligns with your internal constraints, supplier timelines, and strategic goals.
We represent your interests—not the supplier’s—ensuring the project is managed from your side of the business, not theirs.
Procurement: How does it work?
Why It Works
Our structured procurement process is designed to reduce risk, maximise value, and keep your internal teams focused on their day jobs. We:
Translate your needs into supplier language—so vendors understand what you want
Run fair, competitive tenders that uncover both price and non-price advantages
Provide scoring tools and decision support to help you choose confidently
Keep your team involved in key decisions, without overloading them
Ensure governance and commercial standards are met throughout
Running a professional tender or procurement process is particularly important when
You are unsure about what exactly is needed, or your needs have changed, and a clear “requirements” document is not available. This is important because the tender must be in supplier language and translating your requirements into supplier language is key to getting a good result. This means the suppliers are clearer about what you want and can spend their time working on a better solution for you
Your organisation hasn’t tendered for the product or service for some time. It may be tempting to recontract to your existing supplier, but the goal isn’t to change suppliers it is to get the best solution, or some fresh thinking from a supplier to help your organisation
You have had the same supplier in place for many years. This is an important consideration. You may think that suppliers will be clamouring to tender for your business. If they think they have no or little chance of winning then they won’t bid, or they will put in a poor response. You need better than that.
Why choose us?
Independent. Experienced. Outcome-Focused.
Outcome-First Mindset: We focus on what success looks like for you—not just deliverables or hours worked
Independent & Objective: We’re not tied to any supplier, giving you unbiased oversight and advocacy.
Experienced & Personable Team: Our PMs combine technical insight with strong interpersonal skills, keeping projects calm, organised, and on track.
Efficient Delivery: Clients consistently report reduced timeframes, lower costs, and faster realisation of benefits.
Modern Tools: We use cloud-based platforms like Accelo to keep everyone informed and engaged.
FAQs
What Clients Ask Us Most Often
What’s the difference between light touch and complex projects?
Light touch projects are straightforward, familiar, and require minimal change management. Complex projects involve multiple departments, high visibility, and significant coordination. We support both.
Should I use the supplier’s project manager?
No. Supplier PMs focus on their own delivery. You need someone who understands your internal constraints and can manage the full picture objectively.
Can technical staff manage the project?
It’s a false economy. Technical staff often lose sight of the broader project when issues arise. A dedicated PM keeps everything moving forward.
What tools do you use?
We use modern cloud based tools and can also work with your tools like Teams, Excel, Jira, or ServiceNow.
Why use a project manager at all?
It’s globally accepted that professional PMs increase project success rates, reduce costs, and accelerate benefits.
How long does a procurement process take?
Typically 6–8 weeks, including a 3-4-week vendor response period. Complex projects may take longer
How much time will our team need to commit?
We aim for minimal impact—around 4 hours per week on average, with more at the start and during evaluation
Can we use our internal procurement team?
Absolutely. We often work alongside internal teams, providing technical expertise and decision support
Is this a supplier replacement process?
Not necessarily. The goal is to find the best solution. If your current supplier is still the best fit, great. If not, we help you transition smoothly
What’s the difference between a price check and a tender?
A price check is quick and informal. A tender is structured and strategic. We never use fake tenders to price-check
What if we don’t have budget for external help?
We understand. Feel free to reach out for general guidance—we’re happy to help.
How can we help?
Is technology enabling or hindering your organisation?
Let’s have a conversation and see if we can help
Learn more about what we do
Strategic Technology Consulting
We connect your technology decisions to your business strategy. Our team builds clear roadmaps, principles and investment options so you know what to do, why it matters, and how to measure success. Typical engagements include business service innovation, project delivery improvements and IT partner reviews.
IT Outcome Consulting
Turn complex technology choices into measurable results. We target specific outcomes such as lower cost, higher reliability, and better customer/employee experience. Our consultants work with you on communication optimisation, recurring technology expense & lifecycle management (analytics, optimisation, contracts and assets) and vendor management.
Delivery Services
The discipline to land the change. Like our other services, we start with what the benefits are - the outcomes. We focus on delivery. Our independent project, programme and portfolio management and procurement services plan, mobilise and govern initiatives — from business case through vendor selection to go‑live — so the promised benefits actually arrive